Privacy Policy

Effective Date:

April 30, 2025

Last Updated:

April 30, 2025

This Privacy Policy explains how

Big Tire Bootcamp / ACS Enterprises LLC

(“we”, “our”, or “us”) collects, uses, and discloses your personal information through our website (www.bigtirebootcamp.com) and mobile application (“App”) (collectively, the “Services”). This policy applies to all users of the Services.

A. Information We Collect

We collect personal information to improve our services and communicate with our community effectively.

1. Device & Usage Information

Examples: IP address, device type, browser, operating system, language, time zone, app version, clickstream data, crash logs.How We Use It: To optimize performance, fix bugs, monitor security, and analyze user behavior.Source: Automatically collected via cookies, SDKs, analytics tools (e.g., Google Analytics, Firebase).

2. Account & Membership Information

Examples: Name, email, phone number, password, billing/shipping address, profile photo, emergency contact, fitness goals.How We Use It: To create and manage your account, process payments, communicate with you, and provide personalized fitness experiences.Source: Provided directly by you through form entry or app registration.

3. Purchase & Payment Info

Examples: Credit/debit card info, transaction details, invoices.How We Use It: To process payments for subscriptions, drop-ins, or merchandise.Source: Collected via secure third-party processors (e.g., Stripe, Shopify). We do not store full payment details on our servers.

4. Fitness & Progress Data (if applicable)

Examples: Check-ins, workouts completed, assessments, progress photos.How We Use It: To support your training journey and provide coaching support.Source: Entered by you or your assigned coach.

B. How We Use Your Information

We use your data to:

Operate, maintain, and improve the website and app.Deliver programs, coaching, and fitness experiences.Communicate promotions, updates, and scheduling info.Respond to support requests.Comply with legal obligations and ensure the safety of our community.

C. Cookies & Tracking Technologies

Cookies and similar technologies (e.g., pixels, device IDs) are used to:

Remember user preferencesEnable secure loginAnalyze traffic and behaviorServe relevant promotions (you can disable cookies in your browser or device settings)

D. SMS, Push Notifications, & Email Communications

By registering or signing up, you agree to receive:

Text Messages (SMS): Confirmations, reminders, alerts. Reply STOP to unsubscribe.Push Notifications: Class updates, promotions, reminders.Emails: Newsletters, receipts, program updates. Click “unsubscribe” to opt out.

We do not sell your phone number or email address to third parties.

E. Data Sharing & Third Parties

We do

not

sell or rent your data. We may share your information with:

Trusted third-party providers (e.g., app hosting, analytics, email marketing, payment processors)Legal authorities, only if required by law or to protect our rights and safety

F. Children’s Privacy

Our Services are not intended for users under 18 years old. We do not knowingly collect data from minors. If you are a parent and believe your child provided personal data, contact us to request deletion.

G. Your Rights & Choices

You have the right to:

Request a copy of your personal dataCorrect or update inaccurate informationDelete your account (unless required to retain it by law)Opt out of communications at any time

[email protected]

for assistance.

H. Data Security

We take reasonable security precautions, including:

SSL encryption for data transmissionEncrypted payment processingAccess controls for staffSecure servers and firewalls

However, no system is 100% secure. Use the Services at your own risk.

I. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page. Continued use of our services indicates your agreement.

J. Contact Information